How to Order

The Ordering Process

6 Steps from Brief to Delivery

We've streamlined our process to make corporate gifting as effortless as possible. Custom items: 30–45 working days from approval. Ready stock items: 7 working days.

01

Share Your Brief

Tell us your budget, quantity, preferred products and deadline. Use our quote form or WhatsApp us at +65 9685 1645.

02

Product Proposal

Within 1 business day, your dedicated account manager will send a curated selection of products that match your brief, complete with pricing and specifications.

03

Design & Artwork

Once you confirm your product selection, our design team prepares a digital mockup showing exactly how your logo and branding will appear on each item.

04

Sample Approval

For orders above a certain quantity, we produce a pre-production sample for your physical review and approval before mass production begins. No surprises.

05

Production

Mass production kicks off once you've approved the sample or digital mockup. Our quality team monitors every batch throughout production.

06

QC & Delivery

Every order undergoes a final quality check before packing and despatch. We deliver to your office or directly to your event venue across SG, MY and VN.

Minimum Order Quantities

Most custom products start from 300–500 pieces depending on the product. Ready stock items can be delivered within 7 working days.

Product Type	Typical MOQ	Lead Time
Tote Bags & Pouches	50–300 pcs	30–45 working days
Drinkware (Tumblers, Flasks)	50–300 pcs	30–45 working days
Apparels & Caps	50–300 pcs	30–45 working days
Tech Gadgets & Electronics	50–300 pcs	30–45 working days
Custom Plushies	300–500 pcs	30–45 working days
Stationery & Notebooks	50–300 pcs	30–45 working days

Payment

Payment & Terms

💳

50% deposit upon order confirmation, 50% balance before delivery

🏦

Payment via bank transfer (FAST/PAYNOW) or cheque

📄

Official quotation and invoice provided for every order

🇸🇬

GST-registered — GST applicable for Singapore deliveries

FAQ

Frequently Asked Questions

Can I request samples before committing to an order?+

Yes. For most products, we can arrange physical samples. Sample charges may apply and are typically offset against the final order. Contact us to discuss.

What file formats do you accept for artwork?+

We accept AI, EPS, PDF (vector preferred) or high-resolution PNG/JPG (minimum 300dpi). Our design team can also help prepare artwork for an additional fee.

Can you deliver to multiple locations?+

Yes. We offer split delivery to multiple addresses across Singapore, and can arrange fulfilment to Malaysia and Vietnam for regional orders.

What happens if products are defective?+

We stand behind our quality. In the rare event of defective goods, we will replace or refund affected items promptly.